Customer Support
Punjab
Need assistance or want to share your Netplus broadband experience with us? Here are a few simple ways to do that:
Call us
As an Netplus broadband customer you have the convenience to access our 24-hr customer service centre at 7087570875, or call our customer care numbers. from your Netplus broadband to register your complaint.
Company : Netplus Broadband Services
Head Office : Ludhiana
Industry : Broadband
Service / Product : Broadband Services
Customer Service Phone Number :
Call : 70875-70875
Tmie :
** Our 8000+ dealers support is available at your door step and Our Customer Support Service is available 7 days a week
Contact Address :
Netplus Broadband Services
5th Floor
Grand Walk Mall
Opposite Gurdev Hospital
Ferozpur Road
Ludhiana- 141001
Refund Policy :
** In eventuality of failure of any transaction due to any technical
fault whatsoever, the refund of transaction amount shall be initiated
within 24 to 48 hours, however the concerned bank may take 4-7 working
days to post the credit to your account.
** In case you have received a success confirmation but not received
credit towards your bill payment or any other case you are welcome to
lodge a complaint via any means as mentioned on our contact us page.
FAQ :
1. How do I get the connection?
Click to register online.Our Executive will get in touch with you soon
2. What is the Fair usage Policy?
A very small number of customers use an excessive amount of the network
bandwidth, to the extent that it can impair the experience of others.
The intent of our Fair Usage Policy is to provide the optimum internet
experience to all customers.
3. What happens in Fairy Usage policy?
Under the policy we have defined fair usage levels for unlimited data
transfer plans and needless to mention, the usage levels set are very
generous such that most customers will not be affected by the Fair Usage
Policy.
4. Is it important to switch off the modem/wifi deviceswhen not in use?
Switch off the modem when not in use as it not only saves electricity,
but improves your network security. When the device is off, hackers
cannot target them.A lot of websites and apps keep consuming data, even
when you are not using them, thus it is important to turn off the Wifi
on your devices when not in use.
About Us :
Fastway Transmissions Private Limited is fastest growing Multi System
Operators (MSO) in North India. Fastway services are available in
majority of areas in Punjab, Himachal Pradesh, Haryana and Union
Territory of Chandigarh. Fastway provides Digital Cable TV services in
North India. Fastway employs over 5000 people which include Local Cable
Operators employees also.
